Digitalization is the procedure of converting hard/paper files and documents in to digital forms. This allows data and information to be accessed instantly. This makes it easier for your business to manage all their operations and helps to create fresh opportunities with respect to revenue generation. Whether you could have outdated legal systems, manual operations that may become automated or perhaps inefficient connection between personnel and managers, business digitization can help you solve these issues and boost production.

The COVID-19 outbreak showed the functional value of digitalization in public areas crisis visit their website response strategies. However , digitalization is too little to respond to ongoing risks. Instead, firms need to seek to turn hazards into opportunities through proper responses. Because of this it is important for companies to have powerful capabilities – a combination of functions and methods that enables them to adapt in the face of disruption (George et ‘s. 2014; Nylen and Holmstrom 2015).

Existing research has proven that digitalization can boost firm’s potent functions by raising their ability to sense the planet, to seize opportunities, also to reconfigure means. Moreover, these capabilities happen to be critical for firms’ ability to effectively manage open public crises. Depending on these studies, this article explores the associations between digitalization, dynamic features, and general public crisis response strategies by using a survey involving 518 SMEs in China. The results show that SMEs with excessive levels of digitalization have better crisis response performances than those with low level of digitalization. Further, a qualitative evaluation suggests that digitalization can help SMEs develop and implement short-term emergency answers and long term crisis operations approaches.